FAQ

CoverArt FAQ – Quick & Dirty

📍 Where are you based?
Long Beach, CA – family-owned & garage-operated.
Hours: Mon–Fri, 9am–3pm PST
📞 (562) 301-9725 | ✉️ info@coverartmfg.com

🚗 Can I pick up my order?
Not yet! Shipping only for now. Stay tuned.

🏗️ Where’s everything made?
Printed in our Long Beach garage using industrial dye-sublimation gear.

🎨 What’s dye sublimation?
Ink turns to gas, fuses into the product, and becomes part of the surface. No peeling. No fading. Ever.

🚫 Are your plates street legal?
Nope. Show use only—photoshoots, meets, garage wall, etc.
Don’t drive with them. They're not DMV-issued, and using them illegally can get you fined or worse. Read and accept the disclaimer at checkout.

💳 What payment methods do you accept?
Visa, MasterCard, Discover, AmEx & PayPal.

☀️ Are the plates UV protected?
Yes—fade-resistant and built to last.

⏳ How long does it take to ship?
Made-to-order = 3–5 business days for production + shipping. Delivery usually within 7–10 biz days.

🚚 Do you offer rush shipping?
Not at the moment. Each item is custom and takes time.

🧾 Why does my order say 'unfulfilled' after payment?
It’s in production. You’ll get tracking once it ships.

💳 I got charged but my order didn’t go through?
That’s a temp hold by your bank. It'll drop off in 3–5 days. We don't charge unless the order goes through.

😬 There’s a mistake with my order—help!
Email info@coverartmfg.com with photos, or call us. If it's our fault, we’ll make it right.

🔁 What’s your return policy?
7-day returns on non-custom items.
Custom orders = final sale.

↔️ Want to exchange something?
Email us at info@coverartmfg.com